About us

Our services are focused on transforming our clients’ businesses by delivering rapid, measurable results with exceptional quality at reduced costs.

Mobily Infotech is a premier telecom IT service provider focusing on industry standards, frameworks, and best practices in Information Technology. MIT is a dynamic and forward-thinking company that specializes in transforming businesses by applying cutting-edge and customized technology solutions to their specific requirements. For businesses looking to automate processes or outsource non-core activities, MIT offers information technology solutions that will dramatically improve efficiency and reduce costs.

Mobily Infotech India Pvt. Ltd. (MIT) is an International Organisation for Standardization (ISO) 9001:2015, 27001:2013, 20000-1:2011 accredited organization.

Our Mission, Vision & Values

MISSION

To achieve success through Fair play & Courtesy in all our engagements with clients, employees, vendors and society at large.

To be a Center of Excellence (COE), and the preferred partner for quality and cost effective solutions for the telecom and other industries.

We prioritize our client’s needs, delivering quality service and products with integrity.

VISION

VALUES

At Mobily Infotech, our greatest asset is our people. We are incredibly proud that for five consecutive years, our commitment to a positive and empowering workplace has been officially recognized, earning us the Great Place to Work® certification (our most recent certification is for the August 2025 – August 2026 period).

This consistent honor is a direct reflection of the environment we build every day; one based on mutual respect, professional growth, and a commitment to innovation. We promise to both our team and our clients that we are dedicated to promote a workplace where talented people can do their best work.

A Certified Culture

of Excellence

Why Clients Choose Us

We offer several clear advantages to our clients:

Cost-Effectiveness
Mobily Infotech delivers exceptional value for money. Our base in Bengaluru, widely regarded as the Silicon Valley of India—provides access to a vast pool of top-tier IT talent. You receive the highest-quality service without the premium fees typically charged by American and European firms.

Superior Insights and Knowledge

Drawing on deep experience in Telecom, and proven success across Retail, Healthcare, and Banking, we apply hands-on expertise to resolve your toughest challenges quickly and conclusively.

Rapid Results

Time is money. Our nimble structure lets us solve critical IT issues and even stand-up full call-centre or BPO operations, in a fraction of the time competitors require, allowing you to realise benefits sooner.

Quality of Service

Our size and flexible delivery model let us invest the time needed to understand your unique requirements. Every project is tailored to your context, ensuring a measurable improvement to your business.

a group of people standing next to each other

What We Offer

For organisations held back by outdated, inefficient, or unreliable systems, Mobily Infotech provides core services that deliver immediate, tangible benefits:

Upgrade and streamline supply-chain management to reduce costs.

Guarantee competitive pricing and rapid turnaround times.

Automate critical processes to accelerate transactions and response times.

Implement state-of-the-art IT tools that elevate customer service and drive loyalty.

Share expert guidance to help you identify and address your most pressing IT concerns.

Mohamed Hatem

Chief Executive Officer (CEO) & Board Member

""True transformation happens when you shift your mindset from a cost of doing business to a catalyst for creating value.""

Overview

Mohamed Hatem is a forward-thinking leader dedicated to advancing Mobily Infotech’s service delivery, expanding its operational scope, and pioneering new revenue streams. With over 26 years of experience across diverse IT domains, he has a distinguished track record of enhancing business operations, driving strategic change, and conceptualizing new products and services for industries across the globe.

A champion of a high-purpose, collaborative culture, Hatem maintains a strong commitment to an open-door philosophy. This people-first focus ensures a direct line to strategic issues and key initiatives, empowering teams to deliver exceptional value and drive the company's growth and innovation.

Key Achievements

Under Hatem's leadership, Mobily Infotech has undergone a significant transformation, marked by exceptional growth and strategic repositioning.

Business Transformation & Growth

Profit-Generating Engine: Transformed MIT from a cost center into a profit-generating growth engine, fostering a culture of innovation and exceptional value creation.
Revenue & Margin Growth: Oversaw a strategic repositioning of services that led to a 1.7x increase in annual revenue and a 1.6x improvement in profit margins.
Landmark Project Delivery: Led the cross-functional team that secured and delivered a landmark IT Managed Services project, resulting in 4X revenue growth for MIT.

Strategic Vision & Expansion

ICT Arm of Mobily KSA: Spearheaded MIT’s evolution from an internal IT provider to the strategic ICT arm of Mobily KSA, unlocking high-growth opportunities in alignment with Saudi Arabia’s Vision 2030.
Global Footprint: Led a strategic expansion with two new offices in Bangalore (accommodating 600+ professionals) and a new facility in Egypt (50+ headcount) to strengthen global delivery capabilities.
Talent Scaling: Orchestrated a 5X talent expansion, building a diverse, high-performing team from entry-level to experienced experts to meet strategic growth targets.

Leadership & Innovation

Next-Gen Service Transformation: Drove productivity and innovation by introducing next-generation service models, including AI in operations, Robotic Process Automation (RPA), and AI-infused DevOps.
People-First Leadership: Honored with the People-First GCC Talent & Culture Excellence Award for his outstanding commitment to fostering a thriving workplace culture and developing next-generation leaders.
Delivery Excellence: Established a record of consistently delivering complex IT solutions on time, within budget, and to scope, earning exceptional client feedback and top-tier satisfaction ratings.

Experience & Credentials

Hatem’s expertise is backed by robust academic and professional credentials from world-renowned institutions.

Professional Experience

Over 26 years of executive and technical experience in the Information Technology sector, with a deep specialization in IT managed services, business transformation, and product innovation.

Held multiple key leadership roles within Mobily, consistently driving growth and operational excellence throughout his career.